Course · Free preview
Same facts, different map
Experience how a different focal unit can reveal a different first action.
Nia is blamed for slow approvals, but each request passes through four people and two tools.
What becomes visible when the unit changes from person to handoff?
The core idea
A MAP move changes how the situation is represented. It does not earn its keep by looking better; it must preserve important information and make a useful operation easier.
Change the camera angle, keep the scene
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