Downstream outcome

The last link: what actually changes in the world after you act, including the effects nobody planned. It is the only link that can tell you whether the whole chain was sound, and it arrives weeks or months after the decision.

The last link: what actually changes in the world after you act, including the effects nobody planned. It is the only link that can tell you whether the whole chain was sound, and it arrives weeks or months after the decision.

Example

You pull two engineers onto satisfaction work for six weeks. The score climbs back to 83%, but two roadmap features slip and churn is flat. The score moved; the thing you cared about did not. That gap is what sends you back up the chain.