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Bridges' Transition Model
William Bridges distinguished between change (external, situational) and transition (internal, psychological), arguing that the real challenge isn't the change itself but the psychological reorientation it requires. His model identifies three phases: Endings (letting go of the old identity, role, or situation), the Neutral Zone (a disorienting in-between state where the old is gone but the new hasn't formed), and New Beginnings (emergence of a new identity, energy, and purpose). The counterintuitive insight is that transitions start with endings, not beginnings. Many people and organizations focus on the exciting 'new beginning' while neglecting the grief of endings and the productive confusion of the neutral zone.
When to use it
During any significant life or career transition. When organizational change initiatives are meeting resistance. When you feel stuck in a confusing in-between state. When you or others are trying to skip directly from an ending to a beginning without processing the transition.
How it can help
This model is essential for knowledge workers navigating any significant professional change. Practical applications: (1) when starting a new role, explicitly process the ending of the old one—what are you losing? What identity are you releasing? (2) expect and plan for the Neutral Zone—the period of reduced productivity and increased confusion between leaving the old and establishing the new, (3) don't rush through the Neutral Zone by faking a premature 'new beginning'—the discomfort is where real change happens, (4) as a leader managing organizational change, allocate time for all three phases rather than jumping from announcement to expected new behavior, (5) recognize that resistance to.
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