MODELS
← Browse the encyclopedia

Encyclopedia · Free preview

Accusation Audit Protocol

A pre-emptive negotiation technique from Chris Voss in which you list and voice every negative thing the counterpart might think about you or your position BEFORE they say it. The protocol: (1) Before the negotiation, brainstorm: What are the worst things they could say about me, my company, my offer, or my position? Write them all down. (2) Open the conversation by addressing these accusations preemptively: 'You're probably thinking we're being unreasonable...', 'This is going to sound terrible...', 'You might think I'm being greedy...' (3) Say these things out loud, openly, and with calm acknowledgment. Do NOT try to refute them — just name them. (4) Pause and let the counterpart respond. In nearly every case, they will soften: 'No, it's not that bad...' or 'I wouldn't say greedy, exactly...' The psychological mechanism: By voicing negative perceptions first, you (a) take the sting out of them, (b) demonstrate self-awareness that builds trust, and (c) trigger the counterpart's instinct to be fair, causing them to moderate their own negative framing.

When to use it

Opening a negotiation where you know you're in a weak position or making a tough ask. Before delivering bad news. When you suspect the other party harbors negative judgments about you or your organization. When restarting a failed negotiation. When asking for a favor from someone who might resent the request.

How it can help

Completely reverses the dynamics of difficult negotiations by addressing the elephant in the room before it can become a weapon. Most people spend negotiations anxiously avoiding the other party's negative perceptions, which paradoxically makes those perceptions more powerful. The accusation audit neutralizes them in the first two minutes. Immediately actionable: before your next difficult conversation, list the three worst things the other person probably thinks, and say them out loud at the start.

Keep exploring

Read the full page.

Create your free access to continue reading and explore the complete library.

Register free with ChatGPT →

Already registered? Use the same button to sign in.

Sign-in shares your email with Michael Simmons to create your site access. No payment required. Newsletter signup is separate. How your data is used