Adjacent actors

Look sideways instead of up or down the chain. Who sits beside the blamed party, sharing its people, budget, tools, or calendar, and constrains what it can do without ever appearing in the workflow diagram?

Look sideways instead of up or down the chain. Who sits beside the blamed party, sharing its people, budget, tools, or calendar, and constrains what it can do without ever appearing in the workflow diagram?

Example

On the slipping project, you find the two QA engineers everyone assumes are dedicated actually split their week with a second product team whose launch outranks yours. That neighboring team never touches your inputs or outputs, but it sets your real capacity.