Exception Basket

The routine works until an unusual case arrives, then somebody guesses or the case disappears. Define the ordinary limits and give everything outside them a visible review queue with a responsible human and response expectation.

Bound the ordinary. Catch the unusual. Name a reviewer. Close the queue.

An exception basket separates stable routine work from cases that need a person’s judgment. State the conditions for ordinary processing, flag anything outside them and name who reviews the queue. Track missed exceptions as well as unnecessary flags. A basket only helps if someone can notice, decide and record what happened.

Try this when…

The system handles most cases and quietly guesses at the rest.

Nobody noticed that unusual request waiting there.

We flag everything, so nothing gets reviewed.

An ambiguous case was treated as ordinary.

What you can use it for

Routine processing

Separate clean inputs from missing, inconsistent or unfamiliar ones.

Learning support

Collect ambiguous answers for a teacher instead of forcing automatic grading.

Shared logistics

Let ordinary changes proceed while conflicts receive human attention.