S · SYSTEM
Boundaries
Know when another area owns the task.
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What’s the overall approach?
Arrange the people, tools, information, and authority carrying the work.
Memory aids for this approach
- MISCAST — Find where work, information, or authority is badly placed
- CRAFT — Design a better arrangement of people, tools, and work
- PACKET — Define one clear piece of work
- SPACES — Choose where the work or information belongs
- RELATE — Choose how the pieces connect
- MATCH — Fit each piece to ability, limits, effort, and control
- HANDOFF — Make work pass clearly between parts
- GUARD — Add checks, limits, backups, and human control
- FITS — Check whether the whole arrangement is worth keeping