Boundaries

Know when another area owns the task.

Choose a branch or move

• The S/D boundary rule

  The S/D boundary rule is the test that tells you whether a stuck problem is a System problem (who or what carries the work, through what handoffs and checks) or a Destination problem (what outcome counts as better, and who has the right to decide). Ask whether everyone would call the same result a win. If yes, compare carriers. If no, stop comparing and settle the goal.

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