Getting In Sync (Alignment Process)
A process of checking that people understand the relevant goal, reasoning, constraints, and expected actions
People, books, and breakthrough ideas—connected to the mental models and moves you can use.
3,456 entries
A process of checking that people understand the relevant goal, reasoning, constraints, and expected actions
A five-step breakthrough negotiation protocol for handling difficult negotiators who use hard tactics — stonewalling, attacks, threats, or manipulation
A protocol for delivering recognition that actually motivates and reinforces desired behavior, based on self-determination theory and reinforcement research
A local maximum is the best option in your immediate neighborhood but not the best option overall (the global maximum)
The Global Leadership and Organizational Behavior Effectiveness (GLOBE) project extends Hofstede by measuring nine cultural dimensions across 62 societies, crucially distinguishing between cultural values ('should be') a…
Coined by Roland Robertson from the Japanese 'dochakuka' (adapting global techniques to local conditions), glocalization describes simultaneous global integration and local adaptation
The glycemic index (GI) ranks carbohydrates 0-100 by how rapidly they raise blood glucose, while glycemic load (GL) multiplies GI by the actual carbohydrate content per serving, giving a more practical measure
Sort conflicting outcomes into must-protect, threshold, optimize, and bonus, plus one tie-break rule.
Freeze the original standard and check whether it has quietly slid without anyone choosing it.
A hypothesis that pressure is being relieved by quietly lowering the standard, which weakens future correction.
The top tier: the end states you actually want, valuable in themselves rather than because they get you something else. Test each item by asking "why do I want this?" If a further answer exists, the item belongs on a lower tier.
Explicitly defined outcomes that direct attention, effort, and resource allocation
A distinction between intended outcomes and recurring processes that may support them; they can be used together.
The observation that as any online discussion grows longer, the probability of a comparison involving Nazis or Hitler approaches 1
The phenomenon where compensation, benefits, or accumulated advantages become so valuable that they prevent the recipient from leaving even when they want to—the 'handcuffs' are made of gold but they're still handcuffs
Beyond the basic concept of high compensation preventing career moves, the extended model maps the psychological progression: (1) you take a well-paying job that's 'just for now,' (2) your lifestyle expands to match inco…
Most legal systems impose an implied duty of good faith in contractual relationships—you must deal honestly and fairly with your counterparty, not exploit technical loopholes or withhold information that would fundamenta…
Asks two things of each candidate: does it actually move you toward the outcome you want, and what price does it carry that nobody has said out loud? An option survives only if the payoff is real and the buried costs are ones you would still accept.
Charles Goodhart's principle that when a measure becomes a target, it ceases to be a good measure
The communication pattern where information is routed through third parties to achieve objectives that direct communication cannot: influence without accountability, reputation damage without confrontation, or informatio…
John Gottman's Four Horsemen identifies four communication patterns that predict relationship failure with over 90% accuracy: (1) Criticism — attacking the partner's character rather than addressing specific behavior ('Y…
Graceful degradation is the design philosophy that when a system experiences failure, it should lose capability progressively rather than catastrophically — continuing to provide reduced but useful functionality rather t…
A band with fill that shades continuously and no ticks at all. It is the renderer that argues rather than reports. The claim it makes is that there is no boundary in the thing itself, so wherever a cut gets made is a choice someone made. Use it when people are fighting over a cutoff and the picture can show that no cutoff is sitting in the data waiting to be found.